Human Resource Development: The New Trainer's Guide

By Edward E. Scannell; Les Donaldson | Go to book overview

CHAPTER 1
So You're Going to
Be a Trainer

Welcome to our world!

Human resource development is an exciting and important challenge. Working with people and helping them grow and develop—both personally and professionally— will bring mutually rewarding results. Walt Disney once said, "Anyone can dream, design, and create the most wonderful place in the world, but it takes people to make that dream a reality.'' That's really what human resource development is all about— working with people.

Your decision to become a trainer means you will become a change agent. You will facilitate a transfer of knowledge or skills to people who will use what they learn to change their behavior. You may start by giving orientation sessions to new employees. Next you may become involved in preparing and conducting basic training programs for people starting new assignments or people whose job requirements have changed due to the introduction of new systems or new machines. After you have developed your training skills through experience with entry-level assignments, you may be given an opportunity to research, design, test, and conduct advanced training programs intended to increase productivity and employee development.

The changes you facilitate should always lead to growth for the trainees, growth that will make them more effective people. You will feel a sense of personal accomplishment when you see these changes transformed into increases in productivity. You will share in the satisfaction and pride developed by employees as their confidence grows.

Training senior or professional employees presents special challenges. The senior employee participating in a training workshop is looking for something new. Because many senior employees may need to review the basic techniques associated with their work, the trainer must find a way to present introductory training in such a way that it does not appear simplistic. Often you can accomplish this by using participative tech

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Human Resource Development: The New Trainer's Guide
Table of contents

Table of contents

  • Title Page *
  • Contents v
  • Acknowledgments xi
  • Preface xiii
  • Introduction 1
  • Chapter 1 - So You're Going to be a Trainer 4
  • Chapter 2 - Designing Effective Training Programs 14
  • Chapter 3 - Determining Training Needs 20
  • Chapter 4 - Instructional Objectives 32
  • Chapter 5 - Lesson Planning 40
  • Chapter 6 - Methods of Instruction 49
  • Chapter 7 - Audiovisuals in Training 59
  • Chapter 8 - Computer-Assisted Training 72
  • Chapter 9 - Communication 80
  • Chapter 10 - Principles of Learning 93
  • Chapter 11 - Motivation 101
  • Chapter 12 - Facilitation Skills 114
  • Chapter 13 - Presentation Skills 120
  • Chapter 14 - Planning a Meeting 129
  • Chapter 15 - Conducting a Meeting 140
  • Chapter 16 - Experiential Learning Activities 153
  • Chapter 17 - Problem Participants 161
  • Chapter 18 - Evaluation 165
  • Chapter 19 - The All-Star Trainer 183
  • Selected References 192
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