Quality and Reliability of Telecommunications Infrastructure

By William Lehr | Go to book overview

Quality and Reliability of Telecommunications Infrastructure

Edited by William Lehr Columbia University

LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS 1995 Mahwah, New Jersey Hove, UK

-iii-

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Quality and Reliability of Telecommunications Infrastructure
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Introduction 1
  • Endnotes 12
  • Part 1 Economic Theory of Network Quality 15
  • Chapter 1 The Quality of Complex Systems and Industry Structure 17
  • Introduction 17
  • Concluding Remarks 38
  • Endnotes 38
  • References 41
  • Chapter 2 The Political Economy of Entry Into Local Exchange Markets 43
  • Introduction 43
  • Conclusion 58
  • Acknowledgments 59
  • Endnotes 59
  • References 61
  • Chapter 3 Dynamic Effects of Regulation on Exchange Carrier Incentives 63
  • Introduction and Overview 63
  • Summary 81
  • Acknowledgments 81
  • Chapter 4 Issues in the Pricing of Broadband Telecommunications Services 83
  • Introduction 83
  • Concluding Comments 99
  • Endnotes 101
  • Part II Regulatory Practice 105
  • Chapter 5 A New Index of Telephone Service Quality: Academic and Regulatory Review 107
  • Introduction 107
  • Concluding Observations 128
  • Acknowledgments 130
  • Appendix 130
  • References 133
  • Chapter 6 Network Utilization Principles and Pricing Strategies for Network Reliability 135
  • Introduction 135
  • Conclusion 150
  • Acknowledgments 151
  • Endnotes 151
  • References 154
  • Chapter 7 Rate Regulation and the Quality of Cable Television 155
  • Introduction 155
  • Acknowledgments 176
  • Endnotes 176
  • References 181
  • Part III Empirical Trends and Evidence 185
  • Chapter 8 Quality-Of-Service Measurement and the Federal Communications Commission 187
  • Introduction and Overview 187
  • Conclusions 197
  • Appendix A: Raw Data Received by the Commission 198
  • Appendix B: Data Components Included in the FCC Report 200
  • Appendix C: Data Summarized in the FCC Report 202
  • Chapter 9 The Impact of Local Competition on Network Quality 213
  • Introduction 213
  • Summary 222
  • Endnotes 223
  • Chapter 10 Gigabits, Gateways, and Gatekeepers: Reliability, Technology, and Policy 225
  • Introduction 225
  • Acknowledgments 236
  • Endnotes 236
  • About the Authors 239
  • Author Index 243
  • Subject Index 247
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