Quality and Reliability of Telecommunications Infrastructure

By William Lehr | Go to book overview

ALT/CAPS have competed for their business and have provided self-healing fiber transport. The loss of less than 1% of revenue has stimulated both tremendous LEC investment in upgrading network quality and sharply lowering prices for services subject to competition.

This competition is rapidly accelerating, and major capital investment in the deployment of fiber networks is underway by all participants. These facilities continue to incorporate more advanced technology, including SONET electronics, integrated network management, and complex, interconnected, multiple network architectures. In a fully competitive "network of networks" telecommunications environment, many issues of network performance will depend on close cooperation and coordination among competing network operators. Successful network interconnection will not be limited to physical linkage but will include network signaling and database sharing, as well as administrative and engineering cooperation.

An early test of cooperative interaction among local telecommunications competitors came in the February 1993 bombing of the World Trade Center in New York. Response to this disaster in terms of maintaining service and rerouting circuits was greatly aided by the communication and coordination processes established just 1 year earlier by the New York Carriers Mutual Aid and Restoration Pact.

Attainment of a high level of operational cooperation among network operators in a fully competitive environment can be a more important factor than network technology and architecture in future network quality. Soft issues may be a larger determinant of network quality than hardware in the networks of the future.


ENDNOTES
1.
Teleport Communications Group, Teleport Report, ( 1989), 7, 4.
2.
Tomlinson R. G. ( 1993). 1993 Local telecommunications competition . . . the ALT report, 11-8.
3.
"Ex Parte Submission of Metropolitan Fiber Systems, Inc.," FCC Docket No. 91-141, May 27, 1992, Exhibit A.
4.
Offering Prospectus, Intermedia Communications of Florida, Inc., April 30,1992; and, Secondary Offering Prospectus, Intermedia Communications of Florida, Inc., Oct. 26, 1993.
5.
Wilson C. ( 1989). Hinsdale's Aftermath: COs at Risk, Telephony, ( March 20, 1989), 21-25.
6.
Tomlinson R. G. ( 1992). Alternate local transport . . . a total industry report, 38.
7.
FCC Docket 91-141 ( 1991).
8.
Kraushaar J. ( 1990). Fiber deployment update . . . end of year 1989, Industry Analysis Division, Common Carrier Bureau, FCC.
9.
Kraushaar J. ( 1991). Fiber deployment update . . . end of year 1990, Industry Analysis Division, Common Carrier Bureau, FCC.
10.
Kraushaar J. ( 1992). Fiber deployment update . . . end of year 1991, Industry Analysis Division, Common Carrier Bureau, FCC.
11.
Kraushaar J. ( 1993). Fiber deployment update . . . end of year 1992, Industry Analysis Division, Common Carrier Bureau, FCC.

-223-

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Quality and Reliability of Telecommunications Infrastructure
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Introduction 1
  • Endnotes 12
  • Part 1 Economic Theory of Network Quality 15
  • Chapter 1 The Quality of Complex Systems and Industry Structure 17
  • Introduction 17
  • Concluding Remarks 38
  • Endnotes 38
  • References 41
  • Chapter 2 The Political Economy of Entry Into Local Exchange Markets 43
  • Introduction 43
  • Conclusion 58
  • Acknowledgments 59
  • Endnotes 59
  • References 61
  • Chapter 3 Dynamic Effects of Regulation on Exchange Carrier Incentives 63
  • Introduction and Overview 63
  • Summary 81
  • Acknowledgments 81
  • Chapter 4 Issues in the Pricing of Broadband Telecommunications Services 83
  • Introduction 83
  • Concluding Comments 99
  • Endnotes 101
  • Part II Regulatory Practice 105
  • Chapter 5 A New Index of Telephone Service Quality: Academic and Regulatory Review 107
  • Introduction 107
  • Concluding Observations 128
  • Acknowledgments 130
  • Appendix 130
  • References 133
  • Chapter 6 Network Utilization Principles and Pricing Strategies for Network Reliability 135
  • Introduction 135
  • Conclusion 150
  • Acknowledgments 151
  • Endnotes 151
  • References 154
  • Chapter 7 Rate Regulation and the Quality of Cable Television 155
  • Introduction 155
  • Acknowledgments 176
  • Endnotes 176
  • References 181
  • Part III Empirical Trends and Evidence 185
  • Chapter 8 Quality-Of-Service Measurement and the Federal Communications Commission 187
  • Introduction and Overview 187
  • Conclusions 197
  • Appendix A: Raw Data Received by the Commission 198
  • Appendix B: Data Components Included in the FCC Report 200
  • Appendix C: Data Summarized in the FCC Report 202
  • Chapter 9 The Impact of Local Competition on Network Quality 213
  • Introduction 213
  • Summary 222
  • Endnotes 223
  • Chapter 10 Gigabits, Gateways, and Gatekeepers: Reliability, Technology, and Policy 225
  • Introduction 225
  • Acknowledgments 236
  • Endnotes 236
  • About the Authors 239
  • Author Index 243
  • Subject Index 247
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