Managing Organizational Behavior

By Ronald R. Sims | Go to book overview

Chapter 12

Organizational Culture and Ethics

INTRODUCTION

Many organizations create a culture that gives them a competitive advantage. They may focus on customer service, emphasize employee involvement, or incorporate technological innovation in their product development or service delivery. In this chapter we first explore the nature, levels, and functions of organizational culture. Next, we investigate how to create, maintain, and change a culture. The discussion then turns to business ethics in the workplace that influences how a business functions, such as individual and corporate ethics and includes an emphasis on ethical standards managers can use to decide on the proper way to behave toward organizational stakeholders. Social responsibility and the institutionalization of ethics within an organization are described before concluding the chapter with a look at the issue of diversity.


ORGANIZATIONAL CULTURE

At the outset, we can say that organizational culture is not the easiest concept to define. It is a complex and deep aspect of organizations that can strongly affect organization members. Informally, culture might be thought of as an organization’s style, atmosphere, or personality. This style, atmosphere, or personality is most obvious when we contrast what it must be like to work in various organizations such as General Electric, Nordstrom’s, the U.S. Marine Corps, or the New York Yankees. Even from their mention in the popular press, we can imagine that these organizations provide very different work environments. Thus, culture provides uniqueness and social identity to organizations.

-301-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this book

This book has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this book

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited page

Bookmark this page
Managing Organizational Behavior
Table of contents

Table of contents

Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
/ 391

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.