Interactions between Inspectors and the Regulated
Defining, achieving, and maintaining compliance is an interactive process. Inspectors interact with, respond to, and try to guide the regulated; and out of these interactions compliance is defined, achieved, maintained, and changed. The regulated are the software of a site, they are as important as, if not more important than, the hardware of buildings and machines. But who are they? Certainly they are not as homogenous a group as the term 'the regulated' might lead us to believe. Inspectors regulated a wide range of corporate entities and individuals which they had to understand for enforcement purposes. Chapter 7 examines how inspectors' interactions with groups comprising those normally defined as 'the regulated' influenced the meaning of compliance. Chapter 8 considers how these interactions influenced inspectors' enforcement decisions.