Writing at Work: A Guide to Better Writing in Administration, Business and Management

By Robert Barrass | Go to book overview

Index

a
abbreviations:
of journal titles 134 ;
punctuation of 67 ;
use of 10 , 66-7 , 115 , 134
abstract:
nouns 10 , 73 ;
section of report 108 , 134
accept and except 59
accuracy 8 , 9 , 154 :
of citations 142 ;
of quotations 110 , 142 ;
of statistics 9 ;
in writing 9
acknowledging:
communication 29 , 40 , 42 ;
sources 110 , 112 , 142-3 ; 178
acknowledgements:
section of report 101 , 110-11
acronyms 66-7
active and passive voice 10 , 53 , 73 , 76
address:
forms of 34 ;
in letters 31 ;
punctuation of 31 ;
on title page 108
addressee (receiver) 31 , 32 , 33
addressor (sender) 31 , 32
adjective 81 , 174 , 178 , 182 , 183 , 183
adverb 81 , 174 , 182 , 183
advice and advise 59
affect and effect 59
agenda 144 , 148-9
algorithm 93
alphabetical order 135
alphanumeric reference 3 , 37 , 40 , 53 , 55 , 105 , 107 , 146 , 149 , 191
alternate, alternative and choice 59
ambiguity 18 , 70 , 73
amount and number 59
angle (verbose)
apostrophe 177-8 , 183
appendices 112
application:
for employment 45-9 ;
form 45 , 49 , 56 , 152 ;
letter of 45 , 46 , 49
appropriateness 8 , 9 , 16 , 122 , 127 , 151
approximately and about 61
area (verbose) 73 , 74
argument 12 ;
logical 10 , 13
artwork:
see drawings
aspect (verbose) 73
assessment:
of ability 28 ;
of character;
of composition 21 ,
audience:
needs of 162-5
authority 12
authors (order of) 105

b
balance 9 , 95
bar chart 90-1
beginning 11 - 12 , 123 :
article or essay 15 ,
letter 33 , 34 ;
report or paper 101 , 102 , 109 ;
talk 162
bias 11 , 76
bibliographic references 112 , 135 , 140-1
bibliography 111-12
blackboard (use of) 167-8
body language 10 , 60 , 75 , 155
bold print;
use of 116 , 117 , 140 , 141 , 185
books 136 ;
reviewing 80
brackets 177 ;
see also square brackets
brand names (trade names) 66
brevity 10 , 18 , 77
business communications:
basic rules 43 , 66 , 130 , 154 ;
characteristics of 8 - 14 , 22 , 27 , 77 ;
purpose of 29 ;
routine 51-2 ;
see also correspondence

-194-

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Writing at Work: A Guide to Better Writing in Administration, Business and Management
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Preface xiii
  • Acknowledgements xv
  • 1 - Writing at Work 1
  • 2 - Do It This Way 8
  • 3 - Write a Better Letter 28
  • 4 - On Form 50
  • 5 - Say It with Words 57
  • 6 - Say It Without Flowers 69
  • 7 - Say It Without Words 81
  • 8 - Something to Report 99
  • 9 - Helping Your Readers 122
  • 10 - Finding and Using Information 133
  • 11 - Just a Minute 144
  • 12 - Talking at Work 151
  • Appendix 1 172
  • Appendix 2 180
  • Appendix 3 185
  • Bibliography 193
  • Index 194
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