Processes for Maintaining
Motivation and Resilience
One important facet of gaining self-insight is being able to incorporate new information about themselves and make changes in their behavior and performance. Leaders need to be able to regulate their behavior effectively and respond appropriately in different situations and under different conditions. They need to understand their capabilities in relation to the changing demands of the business. As they get feedback about what is and is not working, they may need to alter their views of themselves. This requires recognizing that the information disconfirms what they already thought about themselves (an uncomfortable position to be in) and then using the information to revise their self-concept and change their behavior. This is the process of self-regulation. Self-regulation allows people to maintain their motivation and have the resilience they need to overcome barriers to goal accomplishment.
This chapter examines how leaders and people, in general, regulate their behavior. The chapter considers conditions that foster self-regulation and what happens when leaders fail to regulate their actions and change their self-concepts. The discussion begins with a general explanation of self-regulation.
Self-regulation, or self-control, is any effort to alter one's own responses, whether these responses are thoughts, actions, feelings, desires, or performances (Baumeister, Heatherton, &Tice, 1994). Without self-regulation, peo