Handbook of Health Communication

By Teresa L. Thompson; Alicia M. Dorsey et al. | Go to book overview

5
Provider and Patient
Communication Skills Training
Donald J. Cegala and Stefne Lenzmeier Broz
Ohio State University

Research into various aspects of physician-patient communication has been conducted for approximately 30 years, and each year new studies are added to this vast and growing literature (Ong, DeHaes, Hoos, & Lammes, 1995; Pendleton, 1982; Roter, 1989; Thompson, 1994). A subset of this research is devoted to assessing the effects of interventions designed to train providers and patients in communication skills. For the most part, the impetuous for training providers is grounded in the desire to move away from a paternalistic biomedical model of provider-patient communication to a more patient centered biopsychosocial model (Emanuel & Emanuel, 1992). At the same time, patient communication skills training has been stimulated by research suggesting that patients' active participation in their health care leads to greater satisfaction, increased compliance, and better health outcomes (Kaplan, Greenfield, & Ware, 1989; Leopold, Cooper, & Clancy, 1996).


PROVIDER COMMUNICATION SKILLS TRAINING

Database Selection

We conducted a Medline search of literature published from 1990 to the present using the keywords communication, skills, training, medical education, instruction, physician, doctor, and patient relations. Additionally, we examined relevant studies from the reference lists of the literature identified by the Medline search. We limited the time span of the database to focus on more recently published research and to make the database more manageable. Only complete studies on provider communication skills training were included here; review pieces, position papers, commentaries, letters, and method development pieces were consulted but are not included.

-95-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited page

Bookmark this page
Handbook of Health Communication
Table of contents

Table of contents

Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this book
  • Bookmarks
  • Highlights & Notes
  • Citations
/ 753

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.