Content & Complexity: Information Design in Technical Communication

By Michael J. Albers; Beth Mazur | Go to book overview

Content
&
Complexity

Information Design
in Technical Communication

Edited by

Michael J. Albers
University of Memphis

Beth Mazur
University of Baltimore

LEA LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS
2003 Mahwah, New Jersey London

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Content & Complexity: Information Design in Technical Communication
Table of contents

Table of contents

  • Title Page *
  • Acknowledgments v
  • Contents vii
  • Foreword ix
  • Introduction 1
  • References 13
  • 1 - Information Design in Motion 15
  • References *
  • Endnotes 37
  • 2 - Physical, Cognitive, and Affective: a Three-Part Framework for Information Design 39
  • Notes *
  • References 56
  • 3 - Collaborative Processes and Politics in Complex Information Design 59
  • Notes *
  • References 80
  • 4 - The Five Dimensions of Usability 81
  • References *
  • Further Reading *
  • 5 - Applying Learning Theory to the Design of Web-Based Instruction 103
  • References 127
  • 6 - What Makes Up a Procedure? 129
  • References *
  • 7 - Visual Design Methods in Interactive Applications 187
  • Note *
  • References *
  • 8 - Contextual Inquiry as a Method of Information Design 205
  • References *
  • 9 - Dynamic Usability: Designing Usefulness into Systems for Complex Tasks 233
  • References *
  • 10 - Complex Problem Solving and Content Analysis 263
  • References *
  • 11 - Applying Survey Research Methods to Gather Customer Data and to Obtain User Feedback 285
  • References *
  • 12 - Single Sourcing and Information Design 307
  • Suggested Readings 335
  • 13 - Redesigning to Make Better Use of Screen Real Estate 337
  • References 350
  • Contributors 351
  • Author Index 355
  • Subject Index 363
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