The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles

By Erik A. Fisher; Steven W. Sharp | Go to book overview
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The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • Illustrations ix
  • Preface xi
  • 1 - Introduction 1
  • 2 - Hierarchical Power Systems and How They Cause Conflict 9
  • 3 - Equity Power Systems and How They Remove Conflict 21
  • 4 - The Problem with All-Or-Nothing Situations 29
  • 5 - The Players 41
  • 6 - The Role of Emotion 59
  • 7 - Communicating Emotion 69
  • 8 - Emotions Viewed as Strong or Powerful 75
  • 9 - Emotions Viewed as Weak or Less Powerful 95
  • 10 - Conflict and Power Struggles Within the Self 113
  • 11 - Power and the Family 123
  • 12 - Power and Intimate Relationships 151
  • 13 - Power in the Workplace 175
  • 14 - Understanding Power Struggles and Conflict 185
  • 15 - So, What Do I Do Now? Conflict Resolution Strategies 205
  • 16 - Putting It All Together 227
  • Notes 231
  • Bibliography 233
  • Index 235
  • About the Authors 237
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