URS E. GATTIKER
This section is for those who may not have the time to read a book from beginning to end. As a part of the text, I present a list of abbreviations and extensive indices (author, subject, geographical location, and firms/associations mentioned) to assist readers. This enables readers to easily locate specific topics long after having finished reading this book. For the Internet novice, or for those interested in more detailed information on technical matters, appendices are provided.
One should begin this book at its beginning and end at its end; yet, en route, some sections and subsections may be omitted without losing the grasp of the main argument. Chapter overviews are provided to give the reader a quick review of the topics and issues addressed and to map out the ideas and theories discussed. The reader may then discriminate, according to his or her individual needs. Appendices listed under each overview provide additional information relevant to the content. To illustrate models, thoughts, and frameworks, practical examples and cases are used from organizations and countries from around the world. (e.g., Australia, Europe, Africa, and Asia). Such examples epitomize the ease with which the theories and methods presented herein can be applied to genuine scenarios.
Part I sets the stage for the reader. Chapter 1 provides a basic overview of the topic and introduces the reader to computer-mediated communication and the Internet. Chapter 2 focuses on regulatory developments in the telecommunications sector and how these have influenced the use of the Internet by both business and private parties. Chapter 3 outlines how issues addressed in chapters 1 and 2 affect the way in which people and organizations gain access and the cost of surfing on the Web as incurred by business and private users.