ALLEN I. KRAUT is professor of management at the Zicklin School of Business, Baruch College, City University of New York, and president of Kraut Associates, a human resource consulting firm specializing in opinion surveys. During his twenty-five years at IBM, Kraut held senior posts in personnel research and management development and was responsible for employee opinion survey research in the United States and overseas. Kraut earned his Ph.D. in social psychology at the University of Michigan. He is a fellow of the American Psychological Society and a diplomate of the American Board of Professional Psychology. In 1995, he received the Society for Industrial and Organizational Psychology's Distinguished Professional Contributions Award for his work in advancing the usefulness of organizational surveys.
ABRAHAM K. KORMAN is the Wollman Distinguished Professor of Management at Baruch College, City University of New York. Earlier, he was on the faculty of the University of Oregon and New York University. He is the author of seven books and over fifty articles in the areas of work motivation, leadership, executive stress, and intergroup relations in work settings. He has served as a visiting faculty member at universities in Great Britain, China, Israel, Egypt, Canada, the Netherlands, South Africa, and France, and has made many presentations to professional and managerial groups worldwide. He has over thirty years experience as consultant to such companies as Amstar, Beatrice Foods, Fairchild Industries, RCA, IBM, American Airlines, Unilever, and the New York Daily News. He holds a Ph.D. in industrial psychology from the University of Minnesota.
Cristina G. Banks is a principal and co-owner of Terranova Consulting Group (formerly Human Resource Solutions), a full-service