The “DELTA Forces”
Causing Change in Human
Allen I. Kraut
Abraham K. Korman
The world of work in which human resource management (HRM) operates has changed dramatically in the last half century. Not surprisingly, therefore, the HRM concepts and practices being created and carried out today are also increasingly different from those of the past. Planners and practitioners who understand this and who also have a way to anticipate the coming changes and needed HRM practices of the future will provide their organizations with a strategic competitive advantage.
It is our view that virtually all the changes we see in HRM concepts and practices are in response to changing social, economic, and business environments. We therefore need to understand these influences on our work setting because many of those factors that have affected us in the recent past will continue to do so in the future, though perhaps in different ways. By examining these forces, we will be better able to understand what challenges we need to cope with today and those that are likely tomorrow.
In this chapter, we look at the major forces affecting the world of work. We will also lay out a framework to help examine them. Although much of what we present can be seen as a description of past events, the framework will also be useful as a blueprint for