New Public Management: Current Trends and Future Prospects

By Kate McLaughlin; Stephen P. Osborne et al. | Go to book overview

Chapter 17

The New Public Management

An action research approach

Chris Huxham

The aim of this chapter is to provide some insight into ways in which action research can contribute to the development of theory about the implementation of the NPM ideals. There are many forms of action research, so it is important to begin by saying what is meant by the term here. For readers who have encountered action research before, I emphasize that I am not concerned here with varieties of action research that are forms of self-development or organizational development such as those propounded by Eldon and Chisholm (1993), Reason and Bradbury (2000), Stringer (1996) and Whyte (1991). The promotion of ideological positions about participation and empowerment that is intrinsic to many of the latter approaches is also not pertinent to this chapter.

The focus here is on a variety of action research that has been explicated in some detail by Eden and Huxham (1996). It is a methodology for carrying out research into management and organizations. While some such forms of action research stress explicit setting and testing of hypotheses (Alderfer 1993), the Eden and Huxham approach is firmly set within the phenomenological paradigm. As, for example, with ethnographic research, this form of action research derives theoretical insights from naturally occurring data rather than through interviews or questionnaires (Marshall and Rossman 1989). Its distinctive feature as a research methodology is its requirement that the researcher actually intervenes in the organizations studied, working with organizational members on matters of genuine concern to them. In these circumstances, rich data can be collected about what people do and say - and what theories are used and are usable - when they are faced with a genuine need to take action. The data are 'timely' in the sense that they are collected at the point of happening, rather than through post hoc recollection and rationalization. Such data have the potential to provide both new and unexpected insights so theory development processes are inductive - leading to 'emergent theory' - in order to encourage this.

Action research can complement other approaches to understanding NPM. It is particularly appropriate for investigating issues in the implementation of policy because it can lead to deep conceptualizations about what can happen in practice and the reasons for this. It is well placed in its potential for developing theory that will be of relevance to practice because each intervention provides

-295-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this book

This book has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this book

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited page

Bookmark this page
New Public Management: Current Trends and Future Prospects
Table of contents

Table of contents

Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
/ 355

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Author Advanced search

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.