Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice

By Ståle Einarsen; Helge Hoel et al. | Go to book overview

Subject index

a
absenteeism 130 , 146-49 , 154
abuse 33 ;
emotional 33 ;
physical 9
aggression 35 , 43 , 140 , 169 , 187 , 186-91 , 199 ;
affective 12-13 , 191-97 ;
displaced 197 ;
indirect 14 ;
instrumental 12-13 , 47 ;
model 193 ;
workplace 33
antecedents 88 , 165-81 , 186-91 , 214
anti-discrimination 403-04
antisocial 68
anxiety 139
appraisal 47 , 84
architecture 233
Australia 400

b
bargaining 345
basic assumptions 138
basic needs 140
behaviour 12 , 35 , 68 , 82 , 119 , 120 ;
aggressive 68-69 ;
bullying 251 ;
sexist 88-89 ;
undesirable group 302
bounded emotionality 361 , 365-67
bullies 67-68 , 171 , 232 ;
gender 112-13 ;
status 115-17
bystander 12 , 136-37 ;
effects 151-52

c
causes 165
categories of bullying 119
change 387
children 62
climate 86
code of conduct 304 , 322
code of practice 255
collective employee action 406-07
commitment 150 , 249-50
common law 401 , 404 ;
tort 403
competing 345
complaints 87 , 152 , 254 , 259 , 265 ;
malicious 256 , 267 ;
procedure 252-56 , 305 , 309-10 , 392
compromising 345
concept of bullying 6-10
confidentiality 336
conflict 14 , 16 , 19 , 20 , 177 , 292 , 341 ;
affective 344 ;
definition 340 ;
interpersonal 208 ;
issue 344 ;
processes 347
conflict management 16 ;
strategies 343-47 ;
styles 347
consequences:
sexual harassment 91-2
counselling 257 , 278-80
consultant 270 , 282 , 302
contract duties 403
coping 22 , 134-36 , 148
costs 153 , 154-56
court 153
criminality 68
critical theory 220
culture 18 , 22 , 50-52 , 240 , 375

d
debriefing 272-73
definition 330 , 390 ;
ambiguity 223 ;
bullying 62 , 249 ;
workplace bullying 103 , 250 ;
sexual harassment 79
dependency 49
direct 63
disciplinary:
procedure 255 ;
sanctions 383
dispute related 22 , 25 ;
bullying 19-20 , 291
dispute resolution 353
distress 234
distributive justice 188-91
downsizing 205
duration:
bullying 8 , 38 , 109-10 , 113
dyadic 21

-417-

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Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Illustrations ix
  • Preface xiii
  • Part 1 - The Problem 1
  • 1 - The European Tradition 3
  • 2 - American Perspectives on Workplace Bullying 31
  • 3 - Basic Facts and an Effective Intervention Programme 62
  • 4 - What is Sexual Harassment? 79
  • Part 2 - The Evidence 101
  • 5 - Introduction 103
  • 6 - Introduction 127
  • 7 - Introduction 145
  • Part 3 - Explaining the Problem 163
  • 8 - Victims and Perpetrators 165
  • 9 - A Social Interactionist Perspective 185
  • 10 - Introduction 203
  • 11 - Why Should We Listen to Employee Accounts? 219
  • 12 - A Postmodern Experience 231
  • 13 - Development, Implementation and Monitoring 247
  • 14 - Introduction 259
  • 15 - Introduction 270
  • 16 - The Role of Occupational Health Services 285
  • 17 - A Systematic Approach Model 299
  • 18 - The Example of South Africa 312
  • 19 - Introduction 327
  • 20 - Introduction 339
  • 21 - Introduction 359
  • 22 - A Wolf in Sheep's Clothing? 370
  • 23 - The Collective Dimension 383
  • 24 - Towards a Transnational Consensus? 399
  • 25 - The Way Forward 412
  • Subject Index 417
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