Interviewing Skills That Win the Job: Simple Techniques for Answering All the Tough Questions

By Michael Spiropoulos | Go to book overview

9
Building rapport and trust

There are several things you can do to improve rapport-building and the development of trust during the course of the interview. As already mentioned, successful interviewees do more than just answer questions correctly. They also convince interviewers that they are the sort of people the interviewer can work with. Of course, answering questions in a convincing manner goes a long way towards establishing rapport and trust; however, there's a lot more to it than simply articulating a series of technically correct responses.

Stated in its simplest terms, building rapport and trust (R&T) during an interview requires that you show the interviewer that you're a good person to work with by demonstrating the appropriate behaviours during the interview. For example, it is self-defeating to tell the interviewer that you're a great team player but sit throughout the interview looking as though you could frighten paint off the wall. In short, you need to back up your words with your actions.


Managing perceptions and preconceived views

Interviews are largely about managing the perceptions of the interviewer. Studies show that people look for things that they believe (perceive) will be there, and conversely ignore—or pay less attention to—those things that don't fit into their preconceived views. If interviewers think that you are an outstanding prospect, there's a good chance that they'll be looking for, and registering, all the things

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