Jenny Moon, University of Exeter
The placement is in the Black Bull in Grentown. The student, Barry, has been at the placement for only a few days. He has been asked to wait on the tables at lunchtime.
Today the pub was full and many people wanted lunch. I think that Mr Freddings (the manager) was a bit caught out because it had been very quiet the last few days and he had told two of the regular lunchtime staff not to bother to come in until later. I helped out in the kitchen this morning - washing up and doing some cleaning up. Jan, the cook, said that I would be needed to wait at the tables. I was a bit shocked because I had not done this before. I was embarrassed when she took me out and told me what to do in front of some of the customers, but I suppose I did need to know. I was left in a situation in which some customers knew that I am new to this, and others did not. On the whole, I decided to pretend that I had been doing it all my life. Jan told me how to write down what people order very quickly, and told me her type of shorthand which I have been trying
© RoutledgeFalmer (2004)