The Dark Side of Organizational Behavior

By Ricky W. Griffin; Anne M. O'Leary-Kelly | Go to book overview

CHAPTER 1
An Introduction
to the Dark Side

Ricky W. Griffin, Anne M. O'Leary-Kelly

Organizational behavior is the study of human behavior in organizational settings. It is also a relatively young field of study, one that is still seeking to define its boundaries and determine its fundamental concepts and processes. In some ways, organizational behavior emerged as a counterpoint to the widespread popularity of Frederick Taylor's scientific management, an industrial engineering-based approach to management that emerged in the early 1900s (cf., Taylor, 1911). Scientific management was primarily focused on how managers could boost the productivity of workers through efficiency and standardization techniques such as time-and-motion study and piecerate pay systems. In Taylor's view, the roles of individuals and groups in organizations were either ignored altogether or given only minimal attention.


First There Was the Light …

A few early writers and managers, however, did begin to recognize the importance of individual and social processes in organizations. The noted German psychologist Hugo Munsterberg, for instance, was one of the pioneers of industrial psychology and argued that the field of psychology could provide important insights into areas such as motivation and the hiring of new employees. And in some ways his approach to human behavior in organizations set the tone for what would follow. At the end of his seminal book Psychology

-1-

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