The Dark Side of Organizational Behavior

By Ricky W. Griffin; Anne M. O'Leary-Kelly | Go to book overview

Subject Index

A
ABI (Proquest Direct) database, 104
Absenteeism, 13–14
Academy of Management, 91
Accountability: importance in dealing with dark side behaviors, 471; IPV (intimate partner violence) and, 475–476; political behavior influenced by, 299; retaliation and, 375
ACLU (American Civil Liberties Union), 199
ADA (Americans with Disabilities Act), 134, 138, 345, 355
Adelphia Communications, 426
Adversarial Sexual Beliefs scale, 167
Age discrimination, 137–138, 149–150
Agentic harasser model of sexual harassment, 168–170
Aggression: definition of, 26–27; definitional issues of, 25–28; differences between violence and, 64; empirical connections among injustice, stress and, 80–89; forms of, 28–29t, 65; harm or injury goals of, 118; hostile, 30, 46; increasing research on, 24–25, 62; instrumental, 30, 295; intention to harm criteria of, 31; modern theories of, 31–38; personal determinants of, 45–48; scenarios of, 25–26; situational/environmental determinants of, 41–45; social determinants of, 38–41; three key dimensions of, 28. See also Workplace aggression
Aggression management: actual or threatened punishment used in, 49–50; applicability to reducing workplace aggression, 53–55; cognitive interventions used in, 50–52; exposure to nonaggressive models, 52; incompatible responses and, 53; research on, 48; training in social skills, 52–53
Aggression theories: biological, 31–32; drive, 32–33; general affective, 35fig; GWAAM (General, Workplace Affective Aggressive Model), 36, 37fig, 38; on roles of learning, cognition, mood, and arousal, 33–34, 36
Aggressive cues, 43–44
Aggressive models, 40
Alcohol use. See Substance use Alcoholism ADA classification, 345, 355
Alienation: as antecedent factor to dark side behaviors, 471; incivility and, 479–480; substance use and workplace, 358–359; workplace aggression and, 474
American Management Association survey (2001), 341
Americans with Disabilities Act (ADA), 134, 138, 345, 355
Apologies aggression management technique, 50–51, 54
Aristotelian tradition, 239

-503-

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