School-Based Crisis Intervention: Preparing All Personnel to Assist

By Melissa Allen Heath; D. W. Sheen | Go to book overview
Contents
List of Worksheets, Handouts, Overheads, Tables, and Figurexv
1.Introduction to Crisis Intervention1
MELISSA ALLEN HEATH, DAWN SHEEN, ELLIE L. YOUNG, AND BART LYMAN
Defining a Crisis and Levels of Intervention2
Prevention: Fostering a Supportive, Inclusive, and Positive School Climate4
Targeting Bullying and Harassment6
Suggested Learning Activities for Teacher and Staff Training8
Student Response to Emotional Stress and Trauma10
2.Responding to a Crisis23
MELISSA ALLEN HEATH, DAWN SHEEN, NEIL ANNANDALE, AND BART LYMAN
What Is a School Crisis Plan?24
Common Problems with Crisis Plans25
What Is a Crisis Team?26
Control and Organization during a School Crisis27
Classroom Emergency Kits27
Roles and Responsibilities of Each Adult28
A Crisis Plan in Action29
Effective Crisis Intervention for Students from Diverse Backgrounds31
The Stockton Schoolyard Shootings32
Current School Demographics32
Ethnic Diversity32
Linguistic Diversity33
Matching Services to Multicultural Needs33
Planning and Conducting a Multicultural Needs Assessment34
3.Communication: How to Listen, What to Say, and How to React44
MELISSA ALLEN HEATH AND ANNETTE JEROME
Referring to a Professional45
Strengthening Communication Skills45
Listening to Students in Crisis: Basic Listening Skills46
Position46
Body Language47
Speech48
Action Plan48
Follow-Up48
Teaching Listening Skills49
Video Clip: City Slickers50

-xi-

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