Networks and Collaborative
Solutions to Performance
MARK A. GLASER
The world is rapidly changing, driven in no small part by globalization and the global economy (Birdsall 2003; Kettl 2000). While these changes are global in nature, actions taken at the local level will have much to do with community prosperity.
This chapter shows how performance-based budgeting and a systems approach to the concerns of community can be instrumental in organizing, orchestrating, and applying the resources of a community, forming symbiotic relationships between governmental and nongovernmental agencies. It builds on the understanding that meaningful community improvement begins with civil society, which rests on the foundation of good government (Baker and others 2002). Performance-based budgeting is of little consequence unless government is committed to serving citizens. A symbiotic relationship between government and community must be formed.
The first section argues for a systems approach to the concerns of community that carefully balances competing dimensions of