Writing Performance Reviews: A Write It Well Guide; How to Write Performance Objectives, Reviews, Appraisals, and Other Performance Documentation That Is Clear, Descriptive, Objective, and Acceptable in Today's Workplace

By Natasha Terk | Go to book overview

1
WRITING PERFORMANCE OBJECTIVES
AND STANDARDS
Performance objectives (also called performance standards and performance plans) describe what an employee will do to meet specific job requirements. Clearly written objectives define expectations for the employee. They also provide a standard against which the persons performance can be compared.

Think About It: why do you
need objectives?

Tips for writing objectives:
Focus on describing the results you want to achieve, not the activities you will perform.
Do more than simply restate your job duties.
Use the “who, what, and when” approach. State clearly what will be accomplished, who is going to accomplish it, and by when.
Begin objectives with an action verb
Make sure objectives are SMART

Try it: write down one of your
performance objectives here
_______________________
_______________________
_______________________
_______________________


EXAMPLE

Jared's job description states that he is responsible for filling the book orders that come in on his shift.

One of his objectives might be:

Follow the steps in the “Fill Orders” procedure to fill each book order that comes in on your shift. All orders must be filled within two working days.

During the evaluation period, Jared's supervisor will observe his performance to see whether he is meeting this objective. If he fills the orders according to the procedure and within the specified time, his performance in this area will be considered satisfactory.

-9-

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Writing Performance Reviews: A Write It Well Guide; How to Write Performance Objectives, Reviews, Appraisals, and Other Performance Documentation That Is Clear, Descriptive, Objective, and Acceptable in Today's Workplace
Table of contents

Table of contents

  • Title Page *
  • Contents *
  • Introduction 1
  • 1: Writing Performance Objectives and Standards 9
  • 2: Criteria for Acceptable Performance Documentation 35
  • 3: Using Descriptive Language 45
  • 4: Explaining and Supporting Evaluations and Decisions 57
  • 5: Writing Descriptions That Are Specific and Complete 71
  • Program Review 97
  • Sample Documentation for Practice 106
  • Focus on Your Development 113
  • Action Planning 114
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