List three actions that you'll take to improve your performance documentation. Include timeframe.
LEARNING MORE ABOUT COMMUNICATING IN WRITING
Learning to write clearly doesn't stop with one book, or one workshop, or one class. Learning to write is a lifelong pursuit, and you can always get better. Here are some ways in which you can continue to improve your writing skills:
USE WHAT YOU'VE LEARNED. People often spend time and money on books and courses and then ignore everything they've learned. Consciously and consistently use what you've learned in this book. You'll find that all your written communications will continue to improve, so that they achieve the results you want and present a professional image of you and your organization.
KEEP LEARNING. Every writing book you read and every writing class you take will help you refine your skills. Keep on reading about writing. Take some business-writing workshops or classes — if your organization doesn't offer writing skills training, you'll find useful courses at your local community college or university extension. There are also some excellent self-study courses, both online and in workbook format.
ASSESS YOUR WRITING. Schedule time every few weeks to re-read some of your recent e-mail messages and other documents you've written. It can also be helpful to read your writing aloud to get a sense of the tone and see whether the sentences and paragraphs flow smoothly.
Look at what you've written from the reader's point of view to make sure that you've used the right tone, gotten the main point across clearly, answered all the reader's questions, organized the information logically, and presented the information so it is easy to read.
BE OBSERVANT. You can learn a lot from paying attention to other people's writing. When you read something that seems very easy to understand or very difficult to follow, ask yourself what the writer did that made the writing work or what the writer should have done differently.
GET FEEDBACK. Other people often see things that we miss. Find a colleague whose judgment you trust, and periodically ask that person to give you specific feedback on your writing.