Real-World Time Management

By Roy Alexander; Michael S. Dobson | Go to book overview

CHAPTER 14
THE TELEPHONE: TOOL OR TIME THIEF?

“You delay but time does not. “

—BEN FRANKLIN

One discovery shocking to the new time logger: the high percentage of each day spent on the telephone! Two to four hours of a normal workday is typical on accurate time logs (and only accurate sheets propel you into priority-activated time management).

Yet the telephone, viewed in a vacuum, is a marvel. In the acclaimed television series The Ascent of Man, Jacob Bronowski called the telephone “one of mankind's superb inventions.” Indeed, our global society depends utterly upon the telephone. In the 1991 crisis in the Soviet Union, President Bush picked up the telephone many times each day to talk personally to world leaders. (Contrast this with the transatlantic ship that carried news of the War of 1812 peace treaty. It arrived in North America many months after the fact— nowhere near in time to preclude the Battle of New Orleans.)

“Sure we can't live without the telephone,” one textile manager said. “But we can't live with it either. It's a monster.”

The non-time manager may well conclude that. But priority-activated managers can become the telephone's master. For starters, view this “superb instrument” as fraternal twins: incoming and outgoing.

-86-

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