The AMA Handbook of Leadership

By Marshall Goldsmith; John Baldoni et al. | Go to book overview

CHAPTER 16

Leading the Emotional Side of Change:
The New 21st-Century Leadership Capability

Robert H. Rosen

Leaders have always had to deal with tough times, weather economic storms, and adapt to unforeseen circumstances. Change is nothing new. What is new is the fact that the current pace and complexity of change are outstripping many leaders' ability to reinvent themselves and their companies.

Too many leaders are blindsided by unanticipated events, falling too far behind to catch, let alone surpass, their competition. Their long-term plans are being overtaken by short-term fixes. They are facing problems that are too big and too complicated to solve with one-dimensional solutions. Their insular systems are woefully inadequate to track transactions in the global business environment. And their companies' stock values, no longer contingent on national economies alone, are rising and falling with every change in markets halfway around the world.

Let's face it: Leadership used to be about creating certainty. Now it is about leading through uncertainty. Leaders have little time to respond to one change before the next wave crashes down. The need to survive seems to have replaced the drive to thrive. Constant change has become the new norm, with anxiety its constant companion.

Unending uncertainty places everyone in a continual state of transformation. Many leaders find this unsettling or intimidating. They feel vulnerable, uneasy, or even help-

-167-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited page

Bookmark this page
The AMA Handbook of Leadership
Table of contents

Table of contents

Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this book
  • Bookmarks
  • Highlights & Notes
  • Citations
/ 269

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.