The E-Policy Handbook: Rules and Best Practices to Safely Manage Your Company's E-Mail, Blogs, Social Networking, and Other Electronic Communication Tools

By Nancy Flynn | Go to book overview

Chapter 7
Confidential Messaging
Rules and Tools

When it comes to employee e-mail and IM transmissions, employers have far more to worry about than the spread of petty office gossip, the posting of personal pictures, and the distribution of electronic love notes, as discussed in the previous chapter.

As embarrassing as the distribution of personal text, photos, and videos can be, the potential damages are dwarfed by the losses suffered by and costs associated with the accidental and intentional transmission of confidential company information, trade secrets, and intellectual prop- erty. According to the U.S. Department of Commerce, the loss of intel- lectual property rights alone costs business $250 billion and 750,000 jobs annually.1

Left unmanaged, e-mail and instant messaging can result in the rapid-fire transmission of company secrets, confidential financial data, personal health information, executive memos, eyes-only internal cor- respondence, and other proprietary and protected content that can pose a threat to the organization, its people, products, reputation, and future.

e-Policy Rule 19: Left unmanaged, e-mail and IM can result in
the rapid-fire transmission of proprietary and protected content
that can pose a threat to the organization, its people, products,
reputation, and future.

-56-

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