Clear communication is one of the most important aspects of any job. You may need to communicate in writing with a host of people—for instance, your boss, supervisor, coworkers, members, stakeholders, and clients. The purpose of Professional Writing Skills is to help you write clearly to all of your readers.
The first edition of this book was published in 1997 by Janis Fisher Chan and Diane Lutovich. While many aspects of the business world have changed since then, clear communication is more important than ever.
E-mail and other electronic forms of communication have made our written communication more frequent, making it increasingly important that business writers deliver focused messages. It's vital to remember that you can never be sure how attentive or how critical your readers are. As business moves faster and faster, the need for clear, error-free communication grows.
We've designed Professional Writing Skills: A Write It Well Guide to provide practical information, ideas, and strategies for improving your business writing.
You'll find this book helpful whether your workplace is a huge corporation or a small business. You can benefit from these writing guidelines whether you work in a professional office, a nonprofit organization, an academic institution, or a government agency.
If you write e-mail or any other types of professional documents, the information in this book will help you communicate more effectively, more efficiently, and more professionally. You'll see your writing get better results.