Smart Nursing: How to Create a Positive Work Environment That Empowers and Retains Nurses

By June Fabre Mba Rnc | Go to book overview

CHAPTER 13
Leadership:
Coaching and Mentoring Others

The anger I felt, and continue to feel, about the attacks
on the World Trade Center was healthy
the challenge
was to put it to work in ways that would make me a
stronger better leader
.

—Rudolph Giuliani

Mayor Giuliani's comments are especially relevant to health care professionals! Challenges can have positive outcomes with the right approach. The entire health care industry can benefit if nurses use the nursing crisis as an incentive to become strong leaders.

Relationships shape the foundation of leadership, and trust binds this foundation together just as it binds people together. This process builds a sense of community that enables nurses to function at their full professional capacity.

Consider the potential consequences of the lack of trust in the following story:

While waiting in line to place my order at a snack bar, I overheard
a conversation between a 9-year-old boy and the snack bar's manager.
Apparently the boy's father had given the manager a list of acceptable
lunchtime beverages. The boy wanted a root beer, but the manager
would not give it to him because it wasn 't on his list, thus causing
the argument
.

-137-

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