Analytical Models for Decision Making

By Colin Sanderson; Reinhold Gruen | Go to book overview

3
Strategic Options
Development and Analysis

Overview

In Chapter 1 you were introduced to procedural rationality and, briefly, to problem structuring methods (PSMs). There are several of these methods and in this chapter you will learn about one of them, Strategic Options Development and Analysis (SODA). This is a process through which people can achieve a consensus about, and commitment to, strategic action. You will consider the theoretical basis of this approach as well as its key technique, cognitive mapping, and study an application in the management of health services.


Learning objectives
By the end of this chapter, you will be better able to:
outline the Strategic Options Development and Analysis approach and
describe its use as a group decision support system
draw a cognitive map

Key terms

Cognitive mapping A term from psychological research on perception which describes the
general task of mapping a person's thinking. A cognitive map is not simply a 'word and arrow'
diagram or an influence diagram; it is the product of a formal modelling technique with rules
for its development.

Strategic Options Development and Analysis (SODA) A problem-structuring approach
designed for working with messy problems. The aim is to facilitate the process by which a team
arrives at consensus and commitment to action. The cognitive maps of each member of a client
team are merged to form an aggregated map called a 'strategic map'.

Strategic workshops Part of SODA, these involve two 'passes'. The aim of the first pass is to
begin the process of participants 'taking on board' alternative views and in the second pass,
focusing on specific issues, the 'rules' change, discussion is encouraged and commitment to
action is sought.

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Analytical Models for Decision Making
Table of contents

Table of contents

  • Understanding Public Health ii
  • Title Page iii
  • Contents v
  • Acknowledgements vii
  • Overview 1
  • Section 1 - Models and Decision Making in Health Care 5
  • 1: The Role of Models 7
  • 2: Building a Decision Support Model 28
  • 3: Strategic Options Development and Analysis 43
  • Section 2 - Methods for Clarifying Complex Decisions 63
  • 4: Many Criteria 65
  • 5: Uncertainty 84
  • 6: Risk 103
  • Section 3 - Models for Service Planning and Resource Allocation 119
  • 7: Population Need for a Specific Service 121
  • 8: Balanced Service Provision 142
  • 9: Hospital Models 164
  • Section 4 - Modelling for Evaluating Changes in Systems 179
  • 10: Modelling Flows Through Systems 181
  • 11: Irregular Flows Systems with Queues 202
  • 12: Outline Review 223
  • Glossary 227
  • Index 231
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