Bassey, Michael (1981) 'Pedagogic research: on the relative merits of the search for generalization and study of single events', Oxford Review of Education, Vol. 7, No. 1, pp. 73–88). Reproduced in Chapter 7 (omitting his appendix on pp. 88–94) in J. Bell, T. Bush, A. Fox, et al. Conducting Small-scale Investigations in Educational Management. London: Harper and Row, in association with the Open University.
This is an excellent article which is worth taking the trouble to locate. Writing about case study, Bassey makes the point that, in many cases, 'the relatability is more important than its generalizability', and provides guidance to investigators on the dangers of generalization on insufficient evidence.
Bell, Judith (1999) Doing Your Research Project: A Guide for First-time Researchers in Education and Social Science, 3rd edn. Buckingham: Open University Press.
Chapters 2, 4 and 8 deal with planning the project, keeping records and notes, locating libraries and designing and administering questionnaires.
Denscombe, M. (1998) The Good Research Guide for Small-scale Social Science Projects. Buckingham: Open University Press.
Chapters 1 and 6 provide good, clear sections on surveys and questionnaires. Useful checklists are provided at the end of each chapter.
Dixon B.R., Bouma, G.D. and Atkinson, G.B.J. (1987) A Handbook of Social Science Research: A Comprehensive and Practical Guide for Students. Oxford: Oxford University Press.