The AMA Handbook of Business Letters

By Jeffrey L. Seglin; Edward Coleman | Go to book overview

CHAPTER 13

Confirmation Letters

When a professional receives information or material from someone, most often the courteous thing to do is to write a confirmation letter. Sometimes it simply makes sense to write one to make sure that you understood the information you discussed with someone. The letters in this chapter are examples of some basic confirmation letters that a professional might have to write.


Letter Confirming Supplier's Oral Instructions

Sample Letter 13.1 was written as a follow-up to a supplier's oral instructions. By writing this type of confirmation letter, the writer makes sure that she has understood the supplier's instructions correctly. The letter writer clearly reiterates the discussion she had with the supplier, asks that she call to discuss the instructions, and expresses interest in her feedback.

SAMPLE LETTER 1 3.1.Letter confirming a supplier's oral instructions (semiblock format).

"date"

Ms. Joan Whitener Bright & Shining Shirt Service 150 Western Street New York, New Jersey 34345

Dear Joan:

As we discussed at the area meeting last week, I am revising the schedule of shirt deliveries for New York. The deliveries should take place between 6:30

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