This course consists of text material for you to read and three types of activities (the pre-test and post-test, in-text exercises, and end-of-chapter review questions) for you to complete. These activities are designed to reinforce the concepts in the text material and to enable you to evaluate your progress.
A pre-test and a post-test are included in this course. Take the pre-test before you study any of the course material to determine the amount of prior knowledge you have of the subject matter. Submit one of the scannable answer forms enclosed with this course for grading. On return of the graded pre-test, complete the course material. Take the post-test after you have completed all the course material. By comparing results of the pre-test and the post-test, you can measure how effective the course has been for you.
To have your pre-test and post-test graded, please mail your answer forms to:
American Management Association Educational Services P.O. Box 359 Natick, MA 01760
All tests are reviewed thoroughly by our instructors and will be returned to you promptly.
The most important component of this course is the text, for it is here that the concepts and methods are presented. Reading each chapter twice will increase the likelihood of your understanding the text fully.