|•||Identify the objectives for 12 different types of business-related interviews.|
|•||Prepare for every type of interview.|
|•||Describe the five stages of an interview.|
Whethier you're an HR professional or a non-HR practitioner whose job requires interaction with applicants and employees, this course will help you determine those situations that are best handled via interviews, as well as identify those skills needed to achieve interviewing success. We'll begin with some interviewing basics, such as identifying 12 types of interviews, how to prepare for them, and what distinguishes their different stages. Then we'll examine some of the legal implications of interviewing, identify different questioning techniques, and learn how to get the most out of every interview. Finally, after closely examining 12 specific applicant-related, employeerelated, and assessment interviews, we'll look at techniques for dealing effectively with different interviewee types.
During a typical day in any business setting there are numerous workrelated issues directly concerning employees. These include hiring the most productive workers, coaching employees so that they feel challenged, providing employees with positive feedback and constructive criticism, settling grievance complaints, and resolving disciplinary problems. Did you know that these and many other employee-related situations are best handled