Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings

By Diane Arthur | Go to book overview

7

Assessment and
Change-in-Status Interviews
Learning ObjectivesBy the end of this chapter, you should be able to:
Prepare for and conduct a performance appraisal interview.
Distinguish between the three types of internal change interviews.
Differentiate between voluntary and involuntary termination interviews.
Use a questionnaire as a guide for acquiring useful information during exit interviews.

INTRODUCTION

In Chapter 6 we learned about four types of interviews typically associated with employees: coaching, counseling, grievance, and disciplinary. In addition to these, there are four more kinds of employee-focused interviews that deal specifically with assessment and change in status: performance evaluation, internal change, termination, and exit.

Throughout this chapter we explore these four additional forms of interviewing by visiting with Roger, a customer service representative at Glad's, Inc. We first meet Roger during his formal performance evaluation; later, we experience his attempts to post for a job change; following that, we sit in with him on his termination interview; finally, we hear what Roger has to say about his experiences as an employee of Glad's during his exit interview.

-153-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited page

Bookmark this page
Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • About This Course ix
  • How to Take This Course xi
  • Pre-Test xiii
  • 1: Interviewing Basics 1
  • 2: Legal Concerns 31
  • 3: Questioning Techniques 61
  • 4: How to Get the Most Out of Every Interview 85
  • 5: Applicant-Related Interviews 109
  • 6: Employee-Related Interviews 133
  • 7: Assessment and Change-In-Status Interviews 153
  • 8: Dealing with Different Applicant Types 173
  • Bibliography 191
  • Post-Test 193
  • Index 199
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this book
  • Bookmarks
  • Highlights & Notes
  • Citations
/ 202

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.