Different Applicant Types
|•||Calm down an extremely nervous candidate.|
|•||Control an excessively talkative candidate.|
|•||Restrain an overly aggressive or domineering candidate.|
|•||Relax a highly emotional or distraught candidate.|
|•||Extract information from an evasive candidate.|
Most applicants and employees are eager to make a good impression. They try to answer all questions as fully as possible, project positive body language, and ask appropriate questions. Occasionally, however, you will find yourself face-to-face with a less-than-ideal or difficult candidate. There are numerous categories into which a less-than-ideal candidate may fall, but typically most may be described as being either extremely nervous, excessively talkative, overly aggressive, highly emotional or distraught, or evasive.
At the first indication that you are dealing with a particular interview type, make certain adjustments in how you conduct the interview. A summary of these adjustments appears in Exhibit 8–1.