Managing Human Resources in the Human Services: Supervisory Challenges

By Felice Davidson Perlmutter; Darlyne Bailey et al. | Go to book overview

MANAGING HUMAN RESOURCES
IN THE HUMAN SERVICES
Supervisory Challenges

Felice Davidson Perlmutter

Temple University

Darlyne Bailey
Case Western Reserve University

F. Ellen Netting
Virginia Commonwealth University

-iii-

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Managing Human Resources in the Human Services: Supervisory Challenges
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • Foreword ix
  • Preface xi
  • Acknowledgments xvi
  • Part One - The Changing Context 1
  • 1 - Professional Challenges for Managerial Supervisors 3
  • 2 - Responding to Legal Mandates Coauthored with Karen Cherwony 24
  • 3 - Building Strategic Alliances 46
  • 4 - Humanizing Technology 68
  • Part Two - Organizational Adaptive Strategies 87
  • 5 - Facilitating Communication 89
  • 6 - Supporting Diversity 109
  • 7 - Creating and Sustaining Interdisciplinary Teams 125
  • 8 - Motivating, Appraising, and Rewarding 144
  • 9 - Protecting Managers as Workers 165
  • 10 - Evaluating Program Effectiveness 180
  • Epilogue - Where Do We Go from Here? 197
  • References 208
  • Index 223
  • About the Authors 231
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