Designing e-Sri Lanka: Process,
The process of designing the e-Sri Lanka program was as critical as the product, the aid-financed e-Sri Lanka project. The process not only produced a coherent program design and priorities but also generated local understanding, political commitment, broad ownership, and initial implementation capacity.
This chapter analyzes the process that motivated the design of e-Sri Lanka and came to guide its continuing evolution. It examines the dynamics of the donor-country relationship, the efforts to bridge the gap between local aspirations and capabilities, and the iterative process of moving from initial entry points to a holistic vision and integrated program of ICT-enabled development. The chapter opens up the internal process to examination, covering the problems faced and mistakes made, as well as challenges overcome and lessons learned.
The next chapter outlines the program design. Presenting the final design first would have given the impression of a highly controlled, deductive, linear planning exercise, starting from a comprehensive analysis and ending with a comprehensive blueprint.1 The reality is quite different. Like all comprehensive strategies, those related to e-development seldom emerge full blown.