People Styles at Work -- And Beyond: Making Bad Relationships Good and Good Relationships Better

By Robert Bolton; Dorothy Grover Bolton | Go to book overview

INDEX
acceptance, in adjustment phase of intimate relationships, 143
acquiescence, in backup mode, 77–78
adjustment phase, in intimate relationships, 142–145
Adkins, Stuart, on low flexibility in people, 93
aging, and behavior, 21–22
Amiables, 155–168
and Analyticals, 155–160, 217–218
in backup mode, 77–78
characteristics of, 54–58
communication by, 56–57
decision making by, 58
definition of, 36
and Drivers, 163–168, 180–185
and Expressives, 160–163, 201
and other Amiables, 168
Analyticals, 202–218
and Amiables, 155–160, 206–209
in backup mode, 78–79
characteristics of, 58–62
communication by, 61
decision making by, 60
definition of, 35
and Drivers, 175–180, 202–206
and Expressives, 40, 194–201, 210–217
and other Analyticals, 217–218
Ash, Mary Kay, 129
assertiveness, 21–22, 28–31
and aggressiveness, 29
and characteristic behaviors, 30–31
continuum of, 29–30
degree of, 109–110
indicators of, 110
on Self-Assessment Inventory, 38–40
and submissiveness, 29
attack behavior, in backup mode, 76–77
attraction phase, in intimate relationships, 140–141
autocratic behavior, in backup mode, 77
avoidance, in backup mode, 78–79
backup behavior, 73–81, 82–87
characteristics of, 73–76
contagiousness of, 79–80
dealing with others’, 85–87
identifying, 80–81
managing your, 83–85
reducing instances of, 82–83
secondary, 80
styles of, 76–79
basic flex, 93
Beecher, Henry Ward, on how to approach people, 89
behavior, 19
adjusting your, 93–94
clusters of, 20–21, 28–37
extreme, inappropriate, and inflexible, 74–75
habitual, 19–20, 141–142
observation of, 108
see also backup behavior
behavioral styles model, 12
see also people styles model
Bill & Dave (Michael Malone), 71
body language
of Amiables, 56
of Analyticals, 61–62
of Drivers, 45–46
of Expressives, 51
and style identification, 114
Brahmanism, 128
Branden, Nathaniel, on behavior and convictions, 97
Buckingham, Marcus, on human strengths and weaknesses, 69
Buddhism, 128
Burns, Robert, on how we are perceived by others, 41
BusinessWeek, 91

-225-

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