The Disaster Recovery Handbook: A Step-by-Step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets

By Michael Wallace; Lawrence Webber | Go to book overview

CHAPTER 6
WRITING THE PLAN
Getting It Down on Paper

No one plans to fail; they just simply fail to plan.

Disaster Recovery Journal


INTRODUCTION

Writing a plan is not difficult. It is as simple as telling a story to someone. It is the story of what to do. It addresses the basic concepts of who, what, where, when, why, and how of a process. Although you cannot predict exactly what will happen where, upon reflection, you can identify the basic steps that must be done in any emergency.

Throughout your plan writing process, keep in mind that emergencies affect people in different ways. Some will panic, others will sit and wait for the expert (but many are really waiting for someone else to take responsibility for any recovery errors), and some will make excuses and leave. The goal of your plan is to minimize this chaos by providing some direction to the people onsite so they can get started on containment and recovery. Once team members are in motion, the chaos lessens and their professional training will kick in.

It is impossible to write a specific recovery plan for every possible situation. Instead, the plans provide a set of guidelines to reduce the chaos at the point of incident and to position the company for a recovery once adequate facts become available. Whether you are rebuilding a data center due to a fire or due to a roof collapse, it is the same set of steps.

Business continuity plans come in many forms according to local requirements and the preferences of the person writing them. The CD contains four separate plans. Each plan is executed by a different team, based on the circumstances of the incident. They are:

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