TECHNICAL RECOVERY PLAN
Putting Humpty Dumpty Back
Any sufficiently advanced technology is indistinguishable from magic.
— Arthur C. Clarke
When people think about disaster recovery, they focus on technical recovery plans. Although these plans offer detailed instructions for how to re-create a technical function for a company, they are really more than instructions for rebuilding a computer server in IT. They can be for the recovery of anything vital to the business, including recovery of a single machine in the factory or an office process. Each company needs to determine which of its processes need a technical recovery plan.
This chapter addresses two types of technical recovery plans. The first explains how to recover something complex. In the examples used, it will be an IT system. The second describes the critical actions to be taken by the technical recovery team leader at the recovery site. For example, it details how to recall recovery media, what to expect from the delivery service, when it should appear, etc.
In terms of the overall disaster recovery, only vital business functions are candidates for a technical recovery plan. This is because the creation and maintenance of these plans is time consuming and, therefore, expensive. However, department managers may find these plans useful for all of their primary business functions, even if the company does not consider all of them vital. The creation of recovery