The men and women who keep computers running are an indispensable component of any organization, especially those in the government. More and more reliance on computers and increasing threats of “cyber-terrorism” make these folks soldiers in the preservation of civil liberties and democracy.
Computer and information technology (IT) specialists coordinate all the computer-related activities of a business. They work with management to implement the goals of the organization. They supervise the work of systems analysts, programmers, and other computer support people. They upgrade hardware and software so that the organization stays on the cutting edge of the latest technology, and they see that the network runs smoothly and is free from attack by hackers and viruses. These are the folks who will save you when your computer suddenly crashes.
Chief technology officers report to the organization’s chief information officer. The technology officer’s job is to be aware of the latest technology and evaluate whether it is valuable, usable, and costeffective for the company. These men and women must be ahead of the curve when it comes to technology.
Directors of management information systems also report to the chief information officer. They do things like oversee the organization’s help desk. They supervise the tech staff that comes to your cubicle or office when you call about a problem with your office desktop or laptop computer. They also make recommendations about upgrading the network and the individual computers in the workplace.