Engaging Resistance: How Ordinary People Successfully Champion Change

By Aaron D. Anderson | Go to book overview
Exhibits
Exhibit 1Change on a continuumxvi
Exhibit 2Transformation framework24
Exhibit 3Quinn’s transformation cycle30
Exhibit 4Common causes of resistance72
Exhibit 5Possible forms of resistance (from the literature on organizational change)73
Exhibit 6Individual manifestations of resistance74
Exhibit 7Forms of resistance demonstrated at Olivet and PSU75
Exhibit 8Approaches to engaging resistance125
Exhibit 9Successful approaches to engaging resistance130
Exhibit 10A model for engaging resistance through three periods134
Exhibit 11Outcomes of champion-resister interactions139
Exhibit 12The flow of engaging resistance148

-vii-

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Engaging Resistance: How Ordinary People Successfully Champion Change
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Exhibits vii
  • Preface ix
  • 1 - Prelude to Resistance 1
  • 2 - The Theoretical Backdrop 19
  • 3 - From Planning to Implementation 34
  • 4 - The Nature of Resistance 53
  • 5 - Six Cases of Resistance 76
  • 6 - Engaging Resistance 119
  • 7 - Lessons from the Field 145
  • Appendix A - Olivet College 165
  • Appendix B - Portland State University 173
  • Appendix C - Engaging Resistance- Interview Protocol 181
  • References 185
  • Index 197
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