MANAGEMENT

BRIAN TRACY

AMERICAN MANAGEMENT ASSOCIATION
New York · Atlanta · Brussels · Chicago · Mexico City
San Francisco · Shanghai · Tokyo Toronto · Washington, D.C.

-ii-

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Management
Table of contents

Table of contents

  • Management i
  • Title Page ii
  • Contents iv
  • Introduction 1
  • One - The Key Questions for Managerial Effectiveness 5
  • Two - Focus on Key Result Areas 7
  • Three - Set Standards of Performance 13
  • Four - Concentrate Your Powers 18
  • Five - The Vital Functions of Management 22
  • Six - Management by Objectives 28
  • Seven - Management by Exception 32
  • Eight - Delegate Effectively 34
  • Nine - Build Peak Performers 39
  • Ten - Achieve Managerial Leverage 44
  • Eleven - Hire the Right People 49
  • Twelve - Fire the Incompetents 54
  • Thirteen - Hold Effective Meetings 59
  • Fourteen - Build Team Spirit 64
  • Fifteen - Make Good Decisions 70
  • Sixteen - Remove Obstacles to Performance 74
  • Seventeen - Become a Role Model 78
  • Eighteen - Brainstorm for Solutions 81
  • Nineteen - Negotiate like a Professional 85
  • Twenty - Communicate with Clarity 90
  • Twenty-One - Achieve Personal Excellence 95
  • Conclusion 98
  • Index 101
  • About the Author 105
  • Chapter One - General Business Ethics 107
  • About Amacom 118
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