Mediated Interpersonal Communication

By Elly A. Konijn; Sonja Utz et al. | Go to book overview

Chapter 15
What makes the internet a
place to seek social support?

Martin Tanis

Thank you so much! I can’t begin to express how I feel with so much
encouragement, love and support that everyone is giving me. Already I
feel so much better knowing I have friends to help me get through this.
I feel very blessed to have found you all. Thank you so much for your
support and friendship, you’ll never know what it means to me!

Judith

This message was posted on an online social support group (OSSG) and clearly illustrates that people can find support and encouragement in times when they need it. (This and the other examples in this chapter serve merely as illustrations; for reasons of privacy names are fictional.)This chapter will focus on why people seek support in f OSSGs by looking at characteristics of computer-mediated communication (CMC) in general and online communities in particular, and examining how these characteristics may facilitate people who seek social support. More specifically, this chapter will address how the relative anonymity that CMC affords, the text-based character, and the possibilities for extending social networks may be reasons that people go online to seek support. These characteristics can influence not only with whom one interacts (due to the possibilities for extending one’s network), but also have an impact on how one interacts (due to the impact of the text-based, anonymous character that can influence interpersonal communication).

Social support plays an important role in everyday life and it may contribute to mental as well as physical wellbeing (Albrecht & Goldsmith, 2003; Burleson et al., 1994; Heany & Israel, 1995; Uchino et al., 1996). Social support is found to be beneficial for people who go through a period of uncertainty or anxiety caused by a traumatic experience (Leffler & Dembert, 1998; Pennebaker & Harber, 1993), feel lonely or isolated because of a stigmatized personal characteristic (such as a deviant sexual preference, an extreme political or religious opinion, a history of imprisonment, etc., see: Davison et al., 2000; McKenna & Bargh, 1998) and may help people who suffer from disorders such as depression, anxiety, obesity,

-290-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Note: primary sources have slightly different requirements for citation. Please see these guidelines for more information.

Cited page

Bookmark this page
Mediated Interpersonal Communication
Table of contents

Table of contents

Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen
Items saved from this book
  • Bookmarks
  • Highlights & Notes
  • Citations
/ 398

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA 8, MLA 7, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Search by... Author
    Show... All Results Primary Sources Peer-reviewed

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.