101 Activities for Delivering Knock Your Socks off Service

By Jill Applegate; Ann Thomas | Go to book overview

ACTIVITY 95
The Web of Support
When you’re dealing with change, it’s important to have a web or network of people who can offer support. Service jobs have built-in stress, and that stress is magnified in periods of significant change. Developing a network of diverse supporters and confidants can help service providers through these tough times.PURPOSE:
✓ To assist participants in creating or identifying their own support networks
✓ To analyze the support characteristics and skills offered by work associates
TIME: 20 minutesDIRECTIONS:
1. Explain to participants that the goal of this activity is to support them in a changing environment. This is a personal and individual activity.
2. Distribute copies of Part A of Activity 95. Review the different types of supporters they may have.
3. Distribute copies of Part B and ask participants to spend some time individually filling in the form. Allow 8 to 10 minutes.
4. Reassemble the group and use the following questions to have a short discussion:
What did you learn about your support network from this analysis?

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