101 Activities for Delivering Knock Your Socks off Service

By Jill Applegate; Ann Thomas | Go to book overview

ACTIVITY 96
The Power of Positive Talk
We’ve all heard—and probably know deep down—that the impact of a negative statement far outweighs the impact of a positive one. In fact, some studies indicate that the ratio is 9:1. In other words, it takes nine positive comments to override the effects of one negative comment. Pretty startling, isn’t it?PURPOSE:
✓ To emphasize the impact of both positive and negative comments and self-talk
✓ To provide visible reinforcement of the benefits of keeping positive
TIME: 5-minute meeting, 5-day record, 15-minute follow-up meetingDIRECTIONS:
1. Explain to participants the purpose of the activity. Distribute either a 3 × 5 index card to each participant or use the sample handout for Activity 96.
2. If using 3 × 5 cards, have the participants draw a line down the center of their card. On the left side of the card, they should write the heading “positive comments.” On the right side of the card, they should write the heading “negative comments.” Ask them to monitor their self-talk and comments for the next five days, tally them each day, and then record the totals—positive on the left, negative on the right. Emphasize that participants need only record the numbers of comments, not note the comments themselves. They may choose to make

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