ISM Holds 38th Annual Conference

By Thompson, Tommy | Policy & Practice, December 2005 | Go to article overview

ISM Holds 38th Annual Conference


Thompson, Tommy, Policy & Practice


IT Solutions Management for Human Services (ISM), the oldest of the American Public Human Services Association (APHSA) affiliates, held its 38th annual conference in Greensboro, N.C., on August 28-31. More than 550 state, local, federal and private-sector IT professionals attended the event.

The theme of the conference was "Leveraging Technology to Strengthen Communities," recognizing the fact that information technology exists to service specific program requirements, but that it is now time to use this technology to bridge programs to address the total needs of individuals. Clarence Carter, deputy administrator for the Food Stamp Program in the U.S. Department of Agriculture's Food and Nutrition Services, and Nancy Polend from APHSA addressed this theme in their opening presentation, "Poverty and Prosperity-Leveraging Technology for Change."

Another highlight of the conference was former Wisconsin Gov. Tommy Thompson's opening address on Tuesday morning, "States as Drivers of Innovation." Thompson urged states again to take the lead in reshaping and streamlining state health and human service programs as they had in the 1990s to ensure assistance for families who need it most in the years to come.

ISM has been recognizing excellence in human service IT for years, but at this year's conference this process was formalized with the presentation of ISM Recognition Awards. The award for Innovation in Service Delivery was presented to the Oklahoma Department of Human Services for its EBT Daycare Project. …

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