ABA Panels Focus on Rapid Change in Back Offices

By Tucker, Tracey | American Banker, June 6, 1994 | Go to article overview

ABA Panels Focus on Rapid Change in Back Offices


Tucker, Tracey, American Banker


To address the accelerating rate of change in back offices and the banking industry at large, the 1994 American Bankers Association operations conference is focusing on "The Challenges of Technology," and "Dealing With Diversity in the 1990s."

This year's National Operations and Automation Conference, which started Sunday and runs through Wednesday in San Francisco, aims to shed some light on the challenges bankers are facing, as well as the various solutions being brought to the table.

Fred L. Cisewski, director of information services at Atlanta-based Bank South Corp., and chairman of the NOAC planning committee, said bankers are being faced with changes that are "pronounced and profound."

Changes Cited

"In 1900, 85% of the financial market was controlled by banks," he said. "By 2000, 25% will be controlled by banks. There's been a significant drop in market share, and it's changing the nature of the industry."

Bankers are finding that they must redefine the business they are in, and who their competitors are, said Mr. Cisewski. They must also be attuned to regulations and how mergers and acquisitions affecting their service providers will alter banks' cost structures and delivery channels, he said.

In addition, bankers must figure out how to integrate technology in a way that best serves customers.

Broad Spectrum

The ABA is expecting over 2,000 attendees, including community bankers, information technology specialists, and general operations managers from banks of all sizes, as well as equipment and system vendors.

To target various segments of the audience, the conference has been divided into four concurrent tracks: corporate operations, community banks, retail services, and information technology management.

One of the hot topics this year is the new client-server technology the industry is adopting, said Mr. Cisewski. Bankers are confused, he said, because of the many suppliers vying for position, and because there is no underlying management structure in place.

Client-Server Help

To address these issues, a client-server tutorial is scheduled, in which speakers will lay out the requirements for migrating to the new architecture.

"There's a train coming, and bankers have to know how to get on it," said Mr. Cisewski.

Other popular subjects this year are imaging and reengineering, said Mr. Cisewski.

The two main applications for imaging in banking -- check imaging and file folder, or document, imaging -- will be discussed in separate sessions. Check imaging will be featured throughout the corporate operations track. A large session devoted to file imaging will present three case studies, showing how the technology is applied in different banking areas.

Reengineering Emphasis

In various tracks, speakers will address how banks can reengineer to increase efficiency, improve customer service, and reduce cost through technology.

"A lot of technologies require reengineering for banks to get a reasonable rate of return on their investments," said Mr. Cisewski.

Reinforcing the sessions will be displays from more than 400 vendors, so attendees will be able to see multiple solutions, said Mr. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

ABA Panels Focus on Rapid Change in Back Offices
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Author Advanced search

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.