DTI Resorts to Mediation of Cases

Manila Bulletin, April 27, 2007 | Go to article overview

DTI Resorts to Mediation of Cases


The Department of Trade and Industry now resorts to mediation as an alternative source to expensive and tedious court litigations to resolve the mounting cases of consumer complaints, which are averaging 100 a month at its National Capital Region office alone.

Trade and Industry Secretary Peter B. Favila said this in support of the Malacanang directive under Executive Order No. 523 "Administrative Justice Reform by Instituting the Use of Alternative Dispute Resolution (ADR)," which mandates all agencies under the Office of the President to develop, implement and institutionalize an ADR program, and report the progress of such efforts annually to the President.

"We are echoing President Gloria Arroyo's call to actively promote and encourage the use of ADR as an important means to achieve speedy and impartial justice. We hope that through the participants' internship in one of our offices, more and more cases can be resolved via mediation," Favila said.

Favila said that DTI-NCR is hosting the ADR internship, which is the second phase of the ADR program in the Executive Department.

DTI-NCR receives an average of 100 complaints in a month. During the first quarter of 2007, its Legal Affairs Center has docketed 318 complaints, primarily violations against the Consumer Act of the Philippines such as deceptive, unfair and unconscionable sales acts or practices, consumer product and service warranties, labeling and fair packaging, advertising and sales promotion, regulation of repair and service firm, and consumer product and service warranties, labeling and fair packaging, advertising and sales promotion, regulation of repair and service firm, and consumer credit transaction. …

The rest of this article is only available to active members of Questia

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

DTI Resorts to Mediation of Cases
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Help
Full screen

matching results for page

    Questia reader help

    How to highlight and cite specific passages

    1. Click or tap the first word you want to select.
    2. Click or tap the last word you want to select, and you’ll see everything in between get selected.
    3. You’ll then get a menu of options like creating a highlight or a citation from that passage of text.

    OK, got it!

    Cited passage

    Style
    Citations are available only to our active members.
    Buy instant access to cite pages or passages in MLA, APA and Chicago citation styles.

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

    "Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

    1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

    Cited passage

    Thanks for trying Questia!

    Please continue trying out our research tools, but please note, full functionality is available only to our active members.

    Your work will be lost once you leave this Web page.

    Buy instant access to save your work.

    Already a member? Log in now.

    Author Advanced search

    Oops!

    An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.