Teachers Stressed by Pushy Parents; Training Course Welcomed

South Wales Echo (Cardiff, Wales), February 14, 2008 | Go to article overview

Teachers Stressed by Pushy Parents; Training Course Welcomed


Byline: Moira Sharkey Education Correspondent

TEACHERS are being offered lessons in dealing with pushy parents.

The stress caused by demanding parents is proving such a problem that the charity Teacher Support Cymru (TSC) says teachers need specialised training to deal with them. The course will teach conflict management and mediation.

The move was welcomed by teaching unions who said parents are becoming increasingly aggressive and demanding. But there were also calls from the Parent Teacher Association for England and Wales for teachers to develop better communication skills in their approach to parents.

Chemistry teacher Jane Setchfield said parents were becoming increasingly demanding, citing incidents of teachers having homework marks queried, and having false allegations made about them.

Ms Setchfield, head of chemistry at Llanedeyrn High School in Cardiff, said: "I have had parents demanding that their child is entered into a higher exam paper when they are not at that level."

As Cardiff secretary of the NASUWT, she said she realised parents may want to query decisions or ask questions, although there was an increasing number of cases of teachers suffering at the hands of unreasonable demands and behaviour. …

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